Shiping Information

We have included textual information about specific shipping requirements
within the product categories. If you are unsure of anything please call us on
(01773-767799) or international (+44 1773-767799), or e-mail us with your query.

All items will usually be dispatched within 5 working days.
Any delay and we will notify you immediately.
We will email you prior to dispatch with your anticipated delivery date.
If you require an item urgently please contact our shop on
Telephone: 01773-767799

Returns and Refunds

Our guarantee
Customer choice and satisfaction has been our main aim since we began our business over 4 years ago. We offer a 100% guarantee that if you’re in any way dissatisfied with the goods you have ordered, we will exchange them or give you a full refund (excluding packing & delivery) provided that you return them to us undamaged and in their original packaging within 14 days of receipt.

How to return items
If you wish to return goods to us, you may do so without giving us prior notice. In this case please pack the goods in their original packing and take the package to any Post Office, affix the correct postage and send registered mail to:

Customer Services
Picture Disc Gallery Ltd
52 High Street,
Heanor,
Derbyshire, DE75 7EX
United Kingdom.

Refund and exchange process
Please allow up to ten working days for your goods to be returned to us via the Post Office. As soon as we receive the goods we will endeavour to process your request, for either a refund or replacement, within 3 working days.

More information on Refunds & Returns policy
If you would like further information on our returns and refunds policy please call us on
(01773-767799) or international (+44 1773-767799), or e-mail us with your query.

How to cancel your order
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase at any point from the time of ordering until seven working days after delivery.

To cancel this contract, either telephone us on (01773-767799) or international (+44 1773-767799),
or e-mail us with your query and the order number and your instruction to cancel.

If we have already shipped your order, you will need to package the relevant items and send them back to us.