Your security & privacy

Music-Den is committed to protecting your privacy.

Any information we gather from you is solely for the purpose of making your shopping experience more convenient. As with credit card details, we ensure the protection of this information using highly secure, password-protected servers. It is treated as confidential and remains hidden behind firewalls. Information about you, such as name, address, purchase details etc. will not be given or sold to any outside organisation without your consent.

Your personal information is safe with us
Once you have registered or purchased with us, we never sell your personal information or share your personal information with third parties. We are committed to protecting the privacy of those using our site and the confidentiality of the personal information with which our customers provide us.

Secure connections and encryption
When you choose to “Proceed to checkout” your payment and personal details are entered across a secure connection that uses a 128 bit certificate supplied by Equifax. Equifax is a Digital Certificate Authority that provides authentication allowing internet merchants and others a means to assure their internet customers that they are who they say they are.
When you choose to “Confirm order” the information is then sent encrypted using a 128 bit certificate supplied by Equifax and cannot be read by anyone other than ourselves. Encryption is a process that involves scrambling the information you send in such a fashion that it becomes unreadable by anyone trying to intercept your transaction information. Everything in the transaction is encrypted, your name, address, credit card number, everything.

You can see that the pages are secure because the address in the address bar changes from being http:// to https:// (s for secure).
You will also see a padlock symbol or key in the bottom bar of your browser. (Dependant on the browser version)

Paying via our shop with credit card
You can call our shop on (01773-767799) or international on (+44 1773767799)
we will then process your card details and issue you with a verification code,
you card receipt will then be forwarded on to you. We do not retain your card details in any form.

Paying using Paypal
If you hold a Paypal account you can pay using this method by simply following the Paypal link in checkout.

Making payment by cheque, UK only
Print and send you order form along with a cheque made out to Picture Disc Gallery Ltd to:

Picture Disc Gallery Ltd
52 High Street,
Heanor,
Derbyshire,
DE75 7EX